With so many I.T. service companies to choose from in the Pacific Northwest, why choose Digux? In short, because we care about our customers and we make your business our business. As the leading provider of I.T. services in Bellevue and Seattle, we focus on making I.T. simple, not scary. We provide friendly, hands-on service 24/7. And we share our expertise, so our customers understand not only the “what” but the “why” behind our technology solutions.
At Digux, we believe that education is a crucial component of any successful I.T. solution. That’s why we make it a priority to learn about your business, so we can speak your language and work together through the I.T. process—from prep through delivery to monitoring and follow-up.
At Digux, we’re committed to taking the mystery out of I.T. That means listening to our customers’ needs and working together to develop clear, concrete solutions. Understanding your goals—and getting you there—is our top priority.
Communication is at the heart of our customer service. When you call Digux, you’ll always get one of our team members on the phone, not a machine. And we respond to emails almost immediately. Whether you need to troubleshoot a problem or just want some friendly advice, we’re on hand to help.
We also believe in transparent pricing, something that can be elusive in the I.T. world. In our experience, a fixed monthly invoice is the best, most honest approach. Our transparency gives you peace of mind and lets you focus on your business.
After all, we believe I.T. should work for you, not the other way around.
At Digux, we live and breathe a culture of caring. We take pride in the long-term relationships we’ve forged with businesses in Bellevue, Seattle, Puget Sound, western Washington, and all across the Pacific Northwest.
Whether your business has 10 users or 250, Digux delivers elite infrastructure, unwavering support, and intelligent strategies, all with a personal touch that’s rare in the I.T. business.
As a Digux customer, you’ll have access to support 24/7. Nights? Weekends? We have you covered, with world-class I.T. support and solutions.
We’re also the only company in the Seattle area that gives away a free I.T. First Aid Kit. The kit includes batteries, backup supplies, and a spare laptop—so you’ll never be scrambling in an emergency.